Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help the site remember choices, keep you signed in, and deliver features that make playing easier and faster. At Heaps o Wins Casino, we use cookies to improve security, support legal in-state access, speed up pages on mobile devices, and personalize your experience so you see relevant content and offers.

Cookies that keep the site running

Some cookies are essential for basic site functions. These cookies:

• authenticate your session so you can sign in and access your account securely,
• remember settings required to complete deposits and withdrawals,
• support geolocation tools that confirm whether you can play legally in your state. Disabling these essential cookies may prevent you from logging in, making payments, claiming certain promotions, or using customer support tools.

Cookies that personalize your play

Functional cookies let the site remember your preferences, such as language, game settings, and display choices. They can also remember which games you played or which offers you viewed, so the site can present relevant bonus promotions and faster navigation on return visits. Turning off functional cookies may reduce convenience and cause some features to reset each time you visit.

Cookies that help us measure and improve performance

Performance cookies collect anonymous data about how people use the site, including page load times, popular games, and error reports. We use this information to fix bugs, streamline game loading, and improve payout and cashier flows. These cookies don’t identify you personally, but they directly help us provide faster payouts, better mobile performance, and a smoother experience overall.

Cookies that support marketing and advertising

Marketing cookies let us show relevant offers and measure how effective promotions are across channels. These cookies may be placed by advertising partners or social platforms to deliver personalized ads, and to limit how many times you see an offer. We do not use marketing cookies to imply guaranteed wins or outcomes; they are only used to tailor messaging and measure campaign performance. Promotional eligibility and bonus terms remain subject to our Terms and Conditions.

Third-party services and cookies

We work with third parties that may set their own cookies when you use our site. Examples include game providers such as Real Time Gaming, analytics platforms, payment processors, and trusted advertising partners. These third parties may collect data to support features like in-game functionality, secure payments, fraud prevention, and usage analytics. We recommend reviewing third-party privacy notices for details on their cookie practices.

How we ask for consent and how you can change preferences

When you first visit, our cookie banner explains cookie categories and asks for your consent for nonessential cookies. You can accept all, decline nonessential categories, or customize your choices. You may change your preferences at any time through the cookie settings link on the site or by clearing cookies in your browser. Withdrawing consent for nonessential cookies will not affect essential site functions, but it may limit personalized offers, analytics, and ad delivery.

Managing or deleting cookies in your browser

You can manage cookies through your web browser settings. Below are general steps—consult your browser’s help pages for exact instructions:

• Chrome: Go to Settings > Privacy and security > Cookies and other site data to block, allow, or clear cookies.
• Firefox: Open Options > Privacy & Security > Cookies and Site Data to manage storage and clear data.
• Safari: Choose Preferences > Privacy to manage website tracking and remove stored cookies.
• Edge: Choose Settings > Cookies and site permissions to control cookie behavior. Clearing or blocking cookies may sign you out and reset preferences. If you use multiple devices or browsers, repeat these steps on each one.

How cookie choices affect site features and promotions

Cookie preferences can affect how quickly pages load, whether autofill and game settings are remembered, and how relevant promotions appear. Some offers and bonus flows may require cookies to function properly, such as tracking promotion redemptions or verifying deposit activity. All promotions, including welcome offers, no deposit bonuses, and free spins, remain subject to the site’s Terms and Conditions and wagering rules.

Policy updates and where to find more

We may update this Cookie Policy to reflect changes in technology, partners, or legal requirements. When we do, we’ll revise the “Effective date” at the top of the policy and, where appropriate, ask for renewed consent. For details on how cookies relate to account handling and promotions, see our site Terms and Conditions and Privacy Policy.

Questions or privacy-related requests

If you have questions about cookies, data practices, or how to opt out, contact support at support@heapsowins.com. We’ll respond to privacy inquiries and help you understand how cookie choices affect your experience.